These Terms and Conditions govern your access to and use of the okgame platform. Please read them carefully before registering an account or placing any wager. By using okgame, you agree to be bound by these terms in full.
All okgame users must be at least 21 years of age. Registration by minors is strictly prohibited and any account found to belong to an underage individual will be closed immediately with deposits refunded less any bonuses claimed.
Each individual may hold only one okgame account. Duplicate accounts will be suspended. Winnings generated on duplicate accounts are forfeited. If you lose access to your account, contact support for legitimate recovery.
All transactions on okgame are processed in Philippine Peso (₱). GCash and PayMaya withdrawals typically process within 5 minutes. Bank transfer withdrawals (BDO, BPI, Metrobank) are processed within 1 business day subject to KYC verification.
All promotional offers at okgame are subject to minimum wagering requirements before withdrawal is permitted. Wagering requirements, eligible games, and expiry dates are stated clearly in each individual promotion's terms at the time of claiming.
Fraud, collusion, use of automated betting software, abuse of bonuses, and any form of manipulation of games or payment systems are strictly prohibited. okgame reserves the right to suspend accounts and withhold funds pending investigation of suspected violations.
okgame provides deposit limits, session time controls, reality checks, and self-exclusion tools to all account holders. Players experiencing gambling-related difficulties are encouraged to use these tools and seek professional support.
You are responsible for maintaining the confidentiality of your okgame login credentials. okgame will never ask for your password by email, chat, or phone. Report any suspected unauthorized access to support immediately.
These Terms and Conditions are governed by applicable online gaming regulations. In the event of any dispute between you and okgame, both parties agree to attempt resolution through okgame's internal complaints process before pursuing any external remedy.
In these Terms and Conditions, the following terms shall have the meanings set out below unless the context expressly requires otherwise:
By accessing the okgame Platform, registering an Account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, together with okgame's Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to any part of these Terms and Conditions, you must immediately cease using the okgame Platform and close your Account by contacting support.
Ongoing Agreement: These Terms and Conditions govern every interaction you have with okgame from the moment of registration. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised version.
The okgame Platform is available exclusively to individuals who are at least 21 years of age at the time of registration. This requirement is non-negotiable and is enforced in accordance with applicable Philippine online gambling regulations. By registering, you declare and warrant that you are at least 21 years old.
okgame reserves the right to request proof of age at any time. Where an Account is found to have been registered by an individual under the age of 21, the Account will be immediately closed and all deposits refunded. Any bonuses claimed or winnings generated on an underage Account will be forfeited in full.
Age Verification: KYC verification — which includes a government-issued ID showing your date of birth — is mandatory before any withdrawal is processed on okgame. Accounts that cannot complete age verification will have withdrawal access suspended until verification is satisfactorily completed.
The okgame Platform is intended for use by players based in the Philippines. Users accessing the Platform from Prohibited Jurisdictions do so in violation of these Terms. okgame accepts no liability for any legal consequences arising from use of the Platform in a jurisdiction where online gambling is prohibited. okgame reserves the right to block access from any jurisdiction at its sole discretion and without prior notice.
To register an Account, you must provide accurate, current, and complete information including your legal name, date of birth, registered Philippine mobile number, and any additional information requested during the registration or KYC process. You must notify okgame promptly if any registered information changes. Providing false or misleading information during registration constitutes grounds for immediate Account termination and forfeiture of any Balance.
Each individual may register and maintain only one Account on okgame. Duplicate, secondary, or multiple Accounts registered by the same individual are prohibited. Where multiple Accounts are identified as belonging to the same individual, all Accounts except the original may be closed and any associated Balances or Bonuses forfeited. If you have lost access to your Account, contact okgame support to recover it through the legitimate account recovery process rather than creating a new Account.
You are solely responsible for maintaining the confidentiality and security of your okgame Account login credentials, including your username, password, and any two-factor authentication codes. okgame will never request your password through any channel including live chat, email, or SMS. You must not share your credentials with any third party. Any activity conducted through your Account using your credentials will be attributed to you regardless of whether you personally authorized that activity.
If you suspect that your Account has been accessed without your authorization, you must notify okgame support immediately. okgame will investigate and may suspend your Account pending the investigation to protect your funds.
okgame operates a mandatory Know Your Customer verification process. Before your first withdrawal — and at any time thereafter at okgame's discretion — you may be required to submit the following documentation:
Withdrawals will not be processed until KYC verification is satisfactorily completed. okgame may suspend or close Accounts that fail to complete KYC within a reasonable timeframe after a withdrawal request is made.
An Account is considered inactive if no real-money login activity has occurred for a period of twelve (12) consecutive months. okgame reserves the right to apply an inactivity fee to dormant accounts or to close them following the applicable notice period communicated to the registered email address or mobile number. Any remaining Real Money Balance will be returned to the registered payment method following deduction of applicable processing fees.
okgame currently accepts the following payment methods for deposits and withdrawals in Philippine Peso (₱): GCash, PayMaya (Maya), BDO Unibank, Bank of the Philippine Islands (BPI), and Metrobank. okgame reserves the right to add, modify, or withdraw available payment methods at any time without prior notice.
Deposits to your okgame Account are credited in real time for GCash and PayMaya transactions. Bank transfer deposits are credited upon confirmation of receipt, which may take up to one (1) banking business day. Minimum and maximum deposit amounts per transaction are displayed at the point of deposit and are subject to change. okgame does not charge fees on deposits; however, your payment provider may apply their own fees.
Withdrawal requests are processed as follows:
Withdrawals will only be processed to payment accounts registered in your own name that match your KYC-verified identity. Third-party withdrawals are prohibited. okgame reserves the right to require additional verification before processing any withdrawal and to delay processing where fraud or AML concerns are identified.
okgame reserves the right to reverse a withdrawal and return funds to your Account Balance in limited circumstances, including where a technical error is identified or where the withdrawal would violate applicable regulations.
All Account Balances, deposits, withdrawals, and wagers on okgame are denominated exclusively in Philippine Peso (₱). okgame does not accept foreign currency deposits and will not be held responsible for any currency conversion costs incurred by a User attempting to deposit in a currency other than Philippine Peso.
All bonuses, free spins, cashback offers, and promotional credits awarded by okgame are subject to the specific terms and conditions of the applicable promotion, which are communicated at the time of offer. In the event of any conflict between a promotion's specific terms and these General Terms and Conditions, the promotion-specific terms take precedence in respect of that promotion only.
Unless otherwise stated in a promotion's specific terms, all bonus credits must be wagered in full before any associated winnings or the bonus itself may be withdrawn. Wagering requirements, eligible games, game contribution rates, and expiry periods are specified in each promotion's terms. Withdrawing a Real Money Balance before completing applicable wagering requirements will result in forfeiture of any outstanding bonus credits and bonus-generated winnings.
okgame operates a zero-tolerance policy toward bonus abuse. Actions that constitute bonus abuse include but are not limited to: registering multiple accounts to claim the same offer, using low-variance betting strategies designed to satisfy wagering requirements without genuine gameplay risk, placing opposing bets across multiple accounts to lock in bonus value, and any other strategy designed to exploit promotional offers in a manner inconsistent with the spirit of the promotion. Where bonus abuse is identified, okgame reserves the right to void the relevant bonus, forfeit associated winnings, and suspend or permanently close the Account.
Philippine Peso Bonuses: All okgame bonus amounts are denominated in Philippine Peso (₱). Minimum deposit requirements for bonus eligibility are specified in the promotion terms and are subject to change at okgame's discretion.
okgame offers a library of casino games including but not limited to: live dealer baccarat, roulette, blackjack, Dragon Tiger, Sic Bo; RNG-based card and table games; JILI and Pragmatic Play slot titles; bingo; and game show format titles. Game availability is subject to change without notice. Some games may be unavailable during maintenance windows or temporarily restricted in specific regions.
All RNG-based games on the okgame Platform use a certified Random Number Generator that has been independently tested and certified for fairness by a recognized third-party testing laboratory. Live dealer games use physical cards, wheels, and dice managed by professional dealers in a certified studio environment. Game outcomes are not influenced by okgame or any third party.
In the event of a game malfunction, network disruption, or technical error that affects the outcome or display of a game round, okgame reserves the right to declare the affected round void and return the relevant stakes to players' Accounts. Where a malfunction results in an erroneous credit to a User's Account, okgame reserves the right to recover that amount. Malfunctions void all pays and plays in affected rounds.
Minimum and maximum bet amounts are displayed within each game and are subject to change. okgame reserves the right to set individual Account betting limits at its discretion, including where responsible gaming concerns are identified or where unusual betting patterns are detected.
The following conduct is strictly prohibited on the okgame Platform. Violation of any prohibition listed below may result in immediate Account suspension, permanent closure, forfeiture of Balance, and referral to relevant law enforcement authorities where appropriate:
okgame is committed to promoting responsible gambling. We recognize that for a small number of players, gambling can become a source of harm rather than entertainment. The following tools are available to all okgame Account holders at no charge:
Players seeking support for gambling-related difficulties are encouraged to contact PAGCOR's responsible gaming resources or reach out to okgame's player welfare team via the Platform's live support channel.
Need Help? Visit our Responsible Gaming page for full details on self-exclusion tools, deposit limits, and support contacts. For immediate assistance, okgame's player welfare team is available 24/7 via live chat.
The collection, storage, and processing of your personal data by okgame is governed by the okgame Privacy Policy, which forms an integral part of these Terms and Conditions and is available at /privacy-policy. By using the okgame Platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy.
okgame collects personal data including but not limited to: name, date of birth, registered mobile number, financial transaction data, device identifiers, and gameplay activity data. This data is used for the purposes of Account management, KYC compliance, fraud prevention, customer support, and platform improvement. okgame does not sell your personal data to third parties.
All content on the okgame Platform — including but not limited to the okgame name and logo, website design, software, text, images, game interfaces, and promotional materials — is owned by or licensed to okgame and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal, non-commercial gambling entertainment purposes.
You may not copy, reproduce, republish, upload, post, transmit, distribute, or create derivative works from any content on the okgame Platform without prior written authorization from okgame. Unauthorized use of okgame's intellectual property will be pursued to the fullest extent permitted by applicable law.
To the maximum extent permitted by applicable law, okgame and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform.
okgame's total cumulative liability to you in connection with any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total value of deposits made by you to your okgame Account in the thirty (30) days preceding the event giving rise to the claim.
okgame does not warrant that the Platform will operate continuously without interruption or error. The Platform is provided on an "as is" basis without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.
Nothing in these Terms and Conditions shall limit or exclude liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law.
You may close your okgame Account at any time by contacting support. Prior to closure, any pending withdrawal requests will be processed. Any remaining Real Money Balance at the time of closure will be refunded to your verified payment method. Bonus credits and bonus-generated winnings are forfeited upon voluntary Account closure unless wagering requirements have been satisfied in full.
okgame reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including where: you have violated these Terms and Conditions; fraudulent, abusive, or illegal activity is suspected or confirmed; KYC verification is not completed within a specified period; or continued operation of the Account would expose okgame to regulatory, legal, or reputational risk.
Where an Account is closed by okgame due to a verified Terms violation, any Balance comprising bonus credits or bonus-generated winnings may be forfeited. Verified Real Money Balance (deposited funds not subject to active wagering requirements) will be refunded following the conclusion of any investigation.
If you wish to raise a dispute or complaint regarding your okgame Account, a game outcome, a transaction, or any other matter, you should first contact okgame's customer support team via the live chat function available on the Platform. okgame's support team will acknowledge your complaint within 24 hours and endeavor to provide a resolution within 5 business days of receiving all relevant information.
If you are not satisfied with the outcome of the internal complaints process, okgame will provide information on available escalation options in the response to your complaint. All disputes regarding game outcomes must be raised within 30 days of the relevant game round. okgame's decision on game outcome disputes, supported by certified game logs and RNG records, shall be final.
okgame reserves the right to modify these Terms and Conditions at any time. Where material changes are made, okgame will notify registered Users via the registered mobile number or through a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this document will be revised accordingly.
Your continued use of the okgame Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms in full. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your Account.
For any questions regarding these Terms and Conditions, account matters, or general enquiries, please contact the okgame support team through the following channel:
For responsible gaming support, okgame's player welfare team is available 24/7 via the live chat channel. Please visit our Responsible Gaming page for additional resources and self-help tools.
For general information about okgame, visit our About Us page. For frequently asked questions, visit our FAQ page.
Language Note: These Terms and Conditions are published in English, which is the governing language for all purposes. While okgame support may assist Filipino-speaking users in Filipino for convenience, the English version of these Terms and Conditions shall govern in all cases of ambiguity or inconsistency.
Our support team is available 24/7. Sign in to access live chat, review your account, or explore the full okgame casino floor. Remember: 21+ only, play responsibly.